4 Tips to Keep Your Customer Data Safe Related Articles Customer Data Analysis – How to Analyse Data in 7 Steps Keeping your Call Centre Data Safe: What you Need to Know Protect Customer Data with Contact Centre Security 3 Tips for Successful Customer Data Management © Андрей Яланский - Adobe Stock - 248218962 352 Filed under - Industry Insights, Talkdesk Edgar Pimenta of Talkdesk shares four tips to better protect your customer data. All organizations share the responsibility of being conscientious stewards of personal information, and security-savvy employees are the strongest link within the data security chain. With this in mind, here are four tips to follow so you can own your privacy and keep your customers’ data private and safe: 1. Update Your Privacy Settings Stay aware of online providers that have access to your (and your customers’) data and how it is collected through apps and websites you use in your business. Set an event on your calendar to revisit your company security settings regularly and make sure you keep your security policies in check and up to date. 2. Keep a Clean Machine Having the latest security software, web browser and operating system are among the best defences against viruses, malware, and other online threats. Update them regularly to stay protected against new security threats. 3. Share With Care Rely on encrypted storage for customer data and always use platforms and messaging apps with end-to-end encryption. This will ensure information is safe and sound from the moment it is sent to the moment it is received. 4. Privacy Is Good for Business Every employee within a company plays a key role in how privacy is achieved and maintained along the data security chain. Have in place security and privacy programmes to promote best practices and make sure your customer information is only available to those who need it. Also, remind employees to always lock their computer when walking away and avoid connecting to public wi-fi networks at all costs. This blog post has been re-published by kind permission of Talkdesk – View the Original Article For more information about Talkdesk - visit the Talkdesk Website About Talkdesk Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Read other posts by Talkdesk Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper. Author: Talkdesk Published On: 31st Jan 2020 - Last modified: 5th Feb 2020 Read more about - Industry Insights, Talkdesk Recommended Articles Customer Data Analysis – How to Analyse Data in 7 Steps Keeping your Call Centre Data Safe: What you Need to Know Protect Customer Data with Contact Centre Security 3 Tips for Successful Customer Data Management Related Reports Report: The Top 5 Metrics Shaping Bank and Credit Union Performance eBook: ChatGPT and the Contact Center of the Future eBook: The Top 3 Ways to Reduce Call Volumes Report: 5 Ways to Design Virtual Agents and Chatbots Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter