4 Tips to Keep Your Customer Data Safe

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Filed under - Industry Insights,

Edgar Pimenta of Talkdesk shares four tips to better protect your customer data.

All organizations share the responsibility of being conscientious stewards of personal information, and security-savvy employees are the strongest link within the data security chain.

With this in mind, here are four tips to follow so you can own your privacy and keep your customers’ data private and safe:

1. Update Your Privacy Settings

Stay aware of online providers that have access to your (and your customers’) data and how it is collected through apps and websites you use in your business.

Set an event on your calendar to revisit your company security settings regularly and make sure you keep your security policies in check and up to date.

2. Keep a Clean Machine

Having the latest security software, web browser and operating system are among the best defences against viruses, malware, and other online threats. Update them regularly to stay protected against new security threats.

3. Share With Care

Rely on encrypted storage for customer data and always use platforms and messaging apps with end-to-end encryption. This will ensure information is safe and sound from the moment it is sent to the moment it is received.

4. Privacy Is Good for Business

Every employee within a company plays a key role in how privacy is achieved and maintained along the data security chain.

Have in place security and privacy programmes to promote best practices and make sure your customer information is only available to those who need it.

Also, remind employees to always lock their computer when walking away and avoid connecting to public wi-fi networks at all costs.

This blog post has been re-published by kind permission of Talkdesk – View the Original Article

For more information about Talkdesk - visit the Talkdesk Website

About Talkdesk

Talkdesk Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another.

Find out more about Talkdesk

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: Talkdesk

Published On: 31st Jan 2020 - Last modified: 5th Feb 2020
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