Indian Department Grants Unified Licence to RingCentral


Location India. Red pin on the map

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Filed under - Call Centre News,

RingCentral has announced that it has been granted a unified licence that will enable the company to provide its unified communication as a service (UCaaS) and contact centre as a service (CCaaS) solutions in India, and will make RingCentral the first global cloud provider to offer fully compliant voice and other unified cloud communications in the country.

RingCentral will offer global organizations of all sizes the ability to accelerate their transition to the cloud by giving them access to RingCentral’s Message Video Phone” (MVP”) solutions globally, including India.

“India is one of the fastest-growing economies in the world and a key strategic priority for us,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral.

“The unified licence from the Department of Telecommunications will enable us to provide our unified team messaging, video meetings, and cloud phone system to global organizations in India. We are extremely excited about this opportunity and grateful to the Indian Department of Telecommunications for the trust they have placed in us by granting us this licence.”

Before launching the service, RingCentral will complete the buildout of its domestic infrastructure in India, and work with the Indian Department of Telecommunications to ensure all routine regulatory requirements are met.

“This is a big win for RingCentral and gives them a major competitive advantage,” said Blair Pleasant, President & Principal Analyst of COMMfusion. “India is a complex market to crack and this opens up an important market for the company.

“More importantly, it provides new options for multinational organizations planning to move their legacy communications to the cloud and looking to work with a leading UCaaS and CCaaS provider.”

To find out more about RingCentral, visit their website.

Published On: 16th Sep 2021
Read more about - Call Centre News,


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