Could this lead to the decline of contact centres as we know it?
Join us for this Webinar as we debunk the myths from the reality. Join our panel as they share the latest thinking on Artificial Intelligence in the contact centre.
- Artificial Intelligence
- Examples where Artificial Intelligence is working
- Robots and Chat Bots
- Speech Recognition
- Neural Networks
- Where does software end and Artificial Intelligence begin?
- What will be the impact on jobs?
- Will customer service go down?
- Search engines vs. Chat Bots
- How fast will it happen?
- Top tips and projections from the audience
Call Centre Helper