Webinar: Beat Attrition! Quick Wins for Empowering Your Agents

webinar details with superhero in background

Date : Thursday 20th June 2024
Location : Virtual

Register Now!

How many hoops do your agents have to jump through to deliver great service? If the answer is ‘too many’, then you could be fostering a culture of frustration and operational inefficiency that’s not only harming your CX, but also pushing your agents towards the door.

But did you know that agent empowerment can make the world of difference? And thanks to flexible scheduling, agent self-service, smart adaptive technology, and more, there’s never been a better time to give agents more control.

Don’t know where to start? Join our webinar to hear what the experts have to say about how and where to empower agents for maximum impact.


What You Will Learn:

  • How agent empowerment can improve attrition rates
  • Where many CX leaders are getting it wrong
  • How the latest technology can help
  • Quick wins for instant results

Register Now!

Author: Jo Robinson

Published On: 25th Feb 2024 - Last modified: 17th Apr 2024
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