Thursday 17th May 2018 at 13:00pm UK time
Click here to register
In this webinar we look at the latest developments in Contact Centre Technology.
From Artificial Intelligence, to clever contact centre software will look at what is likely to hit the market in the next 5 years.
And as it will be an interactive webinar, you will also have the opportunity to share tips and ask questions of the audience and other attendees. We run an interactive chat room in parallel with the webinar.
Call Centre Helper
Topics to be discussed
- Innovative Approaches to Customer Engagement
- Disruptive Technologies
- Artificial Intelligence
- Chat Bots
- Voice Biometrics
- Video Technology
- Messaging Apps and the Contact Centre
- The Internet of Things and the Contact Centre
- The connected Enterprise
- Top Tips from the Audience
You won't want to miss this exciting webinar. Click here to register
This webinar is held at 13:00pm UK time, 14:00pm in Paris, 14:00pm in South Africa and 8:00am in New York. A replay facility will also be available.
If you are attending one of our webinars for the first time, we suggest you arrive 10 minutes early to allow for the software to download successfully.