Webinar: Latest Changes in Contact Centre Technology


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Thursday 17th May 2018 at 13:00pm UK time

Click here to register

In this webinar we look at the latest developments in Contact Centre Technology.

From Artificial Intelligence, to clever contact centre software will look at what is likely to hit the market in the next 5 years.

And as it will be an interactive webinar, you will also have the opportunity to share tips and ask questions of the audience and other attendees. We run an interactive chat room in parallel with the webinar.

Panellists

Nicola Millard - headshot
Nicola Millard
BT
Chris Bauserman - headshot
Chris Bauserman
NICE inContact
Charlie Mitchell - headshot
Charlie Mitchell
Call Centre Helper

Topics to be discussed

  • Innovative Approaches to Customer Engagement
  • Disruptive Technologies
  • Artificial Intelligence
  • Chat Bots
  • Voice Biometrics
  • Video Technology
  • Messaging Apps and the Contact Centre
  • The Internet of Things and the Contact Centre
  • The connected Enterprise
  • Top Tips from the Audience
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This webinar is brought to you by Call Centre Helper and is sponsored by RingCentral.

You won't want to miss this exciting webinar. Click here to register

This webinar is held at 13:00pm UK time, 14:00pm in Paris, 14:00pm in South Africa and 8:00am in New York. A replay facility will also be available.

If you are attending one of our webinars for the first time, we suggest you arrive 10 minutes early to allow for the software to download successfully.


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