What Are Cloud Solutions? Related Articles 11 Cloud Solutions to Streamline Your Operations Cloud Communications: Public, Private, and Hybrid - What's the difference? On-Premise vs. Cloud Computing: Which Is Best? True Cloud vs. Fake (Hosted) Cloud © Aon Khanisorn - Shutterstock - 1725081982 175 Filed under - Definitions, Cloud, Scorebuddy Cloud solutions allow users to access IT services like software, applications, storage, and more over the internet rather than using a local server. Essentially, it’s the IT equivalent of renting instead of buying. The service is hosted by a vendor and accessed virtually without the need to purchase hardware or carry out installation and ongoing maintenance. Typically, these services are flexible, so buyers only pay for what they use. There are different cloud-based set-ups, including public, private, and hybrid, requiring different levels of customer input and security: Public Multiple end users share a public cloud, with all physical equipment located at the vendor’s premises and accessed via the internet. Private The most secure option, a private cloud, is used by one organization only and may be hosted on that organization’s own servers. Hybrid Combining public and private clouds, this model allows customers to host some applications on their servers and others at the vendor’s location. Thanks to Scorebuddy Author: Robyn Coppell Published On: 14th Jul 2023 Read more about - Definitions, Cloud, Scorebuddy Recommended Articles 11 Cloud Solutions to Streamline Your Operations Cloud Communications: Public, Private, and Hybrid - What's the difference? On-Premise vs. Cloud Computing: Which Is Best? True Cloud vs. Fake (Hosted) Cloud Related Reports White Paper: Counting the Cost of CX for Financial Services Contact Centers White Paper: The Next Generation of Retail CX eBook: 9 Practical Ways to Use Generative AI for Contact Centers eBook: Improving Customer Experience and NPS Through Quality Assessment Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter