What Is Session Initiated Protocol (SIP)?

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What Is SIP?

SIP, or Session Initiated Protocol, is a signalling system that enables a whole range of applications to be integrated. This includes voice, data, video, pictures and online games.

It allows the user to be able to switch between one mode and another. A good example would be online gaming through a mobile phone, where you would be able to use a “push to talk” button while playing.

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Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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Reviewed by: Megan Jones

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