What Is Session Initiated Protocol (SIP)? Related Articles How is SIP changing the contact centre? How to Structure a Quality Coaching Session Migrating to Voice over Internet Protocol (VoIP) Definition: Contact Centre Jargon and Terminologies © Dima Zel - Shutterstock - 1048803980 Filed under - Definitions What Is SIP? SIP, or Session Initiated Protocol, is a signalling system that enables a whole range of applications to be integrated. This includes voice, data, video, pictures and online games. It allows the user to be able to switch between one mode and another. A good example would be online gaming through a mobile phone, where you would be able to use a “push to talk” button while playing. Author: Robyn Coppell Published On: 16th Mar 2023 Read more about - Definitions Recommended Articles How is SIP changing the contact centre? How to Structure a Quality Coaching Session Migrating to Voice over Internet Protocol (VoIP) Contact Centre Jargon and Terminologies Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter