White Paper: 15 Essential Tips On Using Social To Improve Customer Service 178 Filed under - Archived Content Delivering good social customer service can be a challenge, especially when it comes to integrating with traditional channels, and scaling to meet customer demand and expectations. This whitepaper will explore 15 tips on using social to improve customer service. White Paper written by: IP Integration Author: Rachael Trickey Published On: 7th Nov 2016 - Last modified: 23rd Oct 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter