White Paper: Achieving Omnichannel Customer Experiences – Advanced Agent Desktops Are Key
Delve into the modern-day contact centre solution with a unified agent desktop to avoid multichannel mayhem.
Read the white paper to find out how for successful customer service and seamless experiences, organisations must deploy a single view of the customer.
White Paper written by: Ventana Research for IFS | mplsystems
Click here to download your copy of the white paper.