White Paper: Achieving Omnichannel Customer Experiences – Advanced Agent Desktops Are Key

Delve into the modern-day contact centre solution with a unified agent desktop to avoid multichannel mayhem.

Read the white paper to find out how for successful customer service and seamless experiences, organisations must deploy a single view of the customer.

White Paper written by: Ventana Research for IFS | mplsystems

Click here to download your copy of the white paper.

Published On: 1st Oct 2018 - Last modified: 1st Mar 2019
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