White Paper: Gartner 2017 Magic Quadrant for Contact centre as a Service (CCaaS), W. Europe 479 Filed under - Archived Content, IFS Gartner has published a Magic Quadrant to analyse the range of competitive offerings to customer service organisations. Read the full report to learn about trends, vendor comparisons and what Gartner says about IFS-mplsystems Download this White Paper to find out more. Author: Rachael Trickey Published On: 5th Feb 2018 - Last modified: 6th Feb 2018 Read more about - Archived Content, IFS Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter