Workforce Management Performance – Checklist 176 Filed under - Archived Content, Business Systems Is your workforce planning running smoothly? Evaluate your service performance and KPIs based on the handy checklist below to see if you’re on track. Discover if you’ve fallen into some bad habits or are missing out on new opportunities. Download this checklist to find out more. Author: Rachael Trickey Published On: 28th Oct 2019 - Last modified: 4th Jan 2023 Read more about - Archived Content, Business Systems Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter