At the start of every new year, people make resolutions, such as “lose weight”, “get healthier” or “be more productive”, but then have difficulty sticking to them after the initial enthusiasm wears off.
The secret I found to turning personal and business resolutions into reality is having clarity of purpose, a plan and the persistence to follow through with it.
Companies like 8×8 make it their purpose to help other companies become obsessed about their customers by accelerating innovation to radically empower them, so they can create value through exceptional employee and customer experiences.
They believe that the ability for employees to communicate effectively inside and outside a company directly translates into positive experiences for customers of that company.
Achieving this purpose centres around technology platforms and innovations, which are the foundations for the services and tools that allow companies to communicate, collaborate, engage, and analyse data from every real-time interaction across the organisation, globally, in a seamless, easy-to-manage solution.
8×8’s ongoing innovation continues to be recognised, as they recently increased the total number of patents awarded to 8×8 from 144 to 150 overall as of our Fiscal Year 2018 third quarter, ending December 31, 2017.
The six newest 8×8 patents issued by the U.S. Patent and Trademark Office (USPTO), are:
- United States Patent number 9,794,293
- United States Patent number 9,813,563
- United States Patent number 9,826,091
- United States Patent number 9,826,096
- United States Patent number 9,838,539
- United States Patent number 9,843,685
The overriding philosophy driving all 8×8 innovation efforts is that amazing customer experiences are born out of great employee experiences.
In fact, the company believes that every employee is engaged in customer experience (CX) wherever they are in the organisation.
To find out more about 8×8, visit their website: www.8×8.com