Awards Winners Will Speak at Upcoming Conferences

Sixteen individuals and teams were recognised last night for being outstanding role models for their professional communities by The Forum. These prestigious awards showcase excellence in the vital customer contact support functions of quality & customer experience and data, analytics & insight.

“In only their second year, our National Awards truly demonstrate the amazing people we have working in our professional communities,” explained Chris Rainsforth, Community Development Manager, The Forum. “The quality of nominations and the passion and commitment shown this year was phenomenal. I’m extremely proud of all our finalists, and this year’s winners have set a benchmark which excites me, and I look forward to sharing their stories with the wider communities at our national conferences in November.”

Of key importance to the success of these awards is the unique approach to judging during the Finalist Days set aside for the purpose. Not only did carefully selected external judges influence the results, but each nomination was peer assessed by other finalists in their category. This resulted in a massive opportunity for learning all round.

The Winners of the National Data, Analytics & Insight Awards who will also speak at conference on 18th November in Leicestershire are:

• Geoban, Team of the Year
• Stewart Daly, Tesco Bank Insurance, Manager of the Year
• Andy Riddell, Anglian Water Services, Analyst of the Year
• Flora Mae Stafford, Allianz, Analyst of the Year
• Sainsbury’s Bank, Rising Star Award
• Marie Montoya, RSA, Forum Hero Award
• Virgin Money, Challenge Award
• John Senior, Yorkshire Ambulance Service, Best Newcomer Award

The Winners of the Quality & Customer Experience Awards who will also speak at conference on 18th November in Leicestershire are:

• Simply Business, Team of the Year
• Neil Egerton, Simply Business, Manager of the Year
• Sarah Brown, Yorkshire Ambulance Service, Analyst of the Year
• Rebecca Knight, Simply Business, Rising Star Award
• Student Loans, Challenge Award
• Kirsty Ringer, One Family Ltd, Challenge Award
• Pete Dunn, npower, Challenge Award
• Laura Lyons, Crystal Legal, Best Newcomer Award

Come and hear them speak at the co-located upcoming National Conferences on 18th November. These are annual best-practice days for professionals at all levels, with fantastic speakers, case studies & networking opportunities. Find out more here.