Compliance in the Call Centre 109 Filed under - Archived Content, EvaluAgent THE DATE: Wednesday 3rd October 2018 Time: 12:30 – 16:00 Balancing customer experience, compliance and quality assurance within your contact centre can often be a challenge. But does it have to be? Join EvaluAgent on 3rd October as we host our second “Compliance in the Contact Centre” event at St Andrews, the home of Birmingham City Football Club. Throughout this half-day event, we’ll be joined by industry experts and leading practitioners who have the knowledge and past experiences of transforming contact centre quality, to ensure compliance and improve employee engagement. Suitable for Contact Centre Managers, Operations Directors, Business Development Directors, Heads of Quality Assurance and Heads of Compliance & Risk – this free event is not to be missed! THE WEBLINK: https://info.evaluagent.com/events/october-2018 Register Now! Author: Rachael Trickey Published On: 24th Aug 2018 - Last modified: 28th Aug 2018 Read more about - Archived Content, EvaluAgent Related Reports White Paper: Voice in a Multichannel World White Paper: Artificial Intelligence - Its Place in the Contact Center White Paper: Consumer Duty Compliance Through Effective QA The Essential Team Leader Playbook Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter