eBook: Fair, clear and not misleading – exceptional customer service with MiFID II Filed under - Archived Content, Natterbox The implications of the Markets in Financial Instruments Directive (MiFID II) should not be underestimated. Its breadth and depth will impact nearly every facet of financial services, but how will it affect your customers and their overall experience? White Paper written by: Natterbox Author: Rachael Trickey Published On: 17th Sep 2018 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Natterbox Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter