eBook: Keeping Pace with the Modern Customer 143 Filed under - Archived Content, Genesys Organisations need to embrace the speed and agility of today’s consumer or risk alienating their most critical stakeholders. Interactive Intelligence have developed a free ebook designed to help you start embracing today’s modern customer. White Paper written by: Interactive Intelligence Author: Jo Robinson Published On: 19th Sep 2016 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter