Fujitsu Implement New Contact Centre Solutions Related Articles Six Steps to Implement Annualised Hours in the Contact Centre Cloud Communications: Public, Private, and Hybrid - What's the difference? Mobi Implement New Contact Centre Solutions General Motors Implement New Performance Management Technology © md3d - Adobe Stock - 204660394 445 Filed under - Contact Centre News, RingCentral RingCentral have announced an agreement with Fujitsu to provide enterprises across EMEA with cloud communications and contact centre solutions. Fujitsu are implementing the technologies for enhanced mobility, workforce productivity, and customer engagement. The agreement supports Fujitsu’s strategy of building a strong ecosystem of partners across its Digital Workplace portfolio, adding productivity tools to enhance Fujitsu’s unified communications as a service (UCaaS) offering. This helps organisations to transform workplaces and to improve employee engagement. Fujitsu will offer RingCentral Office and RingCentral Contact Centre as part of Fujitsu Digital Workplace solutions. The agreement between RingCentral and Fujitsu will cover Austria, Belgium, Denmark, France, Ireland, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom. “The cloud has changed the workplace and how people work forever. Employees want to be more autonomous, entrepreneurial, and free from the constraints of traditional working hours,” said Annette McInnes, head of employee experience at Fujitsu. “To attract the best talent and unlock its creativity, businesses must create a compelling employee experience that enables and supports their expectations.” “We’re committed to delivering industry-leading workplace solutions to our customers, and we’re proud to be associated with RingCentral.” Marty Piombo, VP of strategic partnerships at RingCentral said: “The benefits of cloud communications to the enterprise are clear—from employee productivity to customer engagement.” “We’re honoured to work with Fujitsu, a leader in Europe for digital workplace services, and support their strategy to deliver additional benefits to enterprises and their employees.” Author: Robyn Coppell Published On: 7th Aug 2019 Read more about - Contact Centre News, RingCentral Recommended Articles Six Steps to Implement Annualised Hours in the Contact Centre Cloud Communications: Public, Private, and Hybrid - What's the difference? Mobi Implement New Contact Centre Solutions General Motors Implement New Performance Management Technology Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter