ICMI Contact Center Expo


Celebrating the Reunion of the Contact Center Community

ICMI Contact Center Expo is a multi-day event in Dallas, TX with live keynotes, full and half-day workshops, networking receptions, the ICMI Global Contact Center Awards Party, expo hall, and more ways to connect with the contact center community.


Dynamic thought leaders that will have you entertained, inspired, and excited to make improvements! Expert and experienced, these headline speakers will share how to be an authentic, impactful and influential leader that turns problems into massive opportunities to create your own customer experience magic!


Get insights on mastering critical topics and issues affecting the contact center straight from the practitioners who are getting it done.

Sponsors include

  • Jabra
  • Vonage
  • Calabrio
  • NICEone


Published On: 17th Jun 2021 - Last modified: 22nd Oct 2021
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