Interactive Intelligence Launches New Promotion

Interactive Intelligence Group has launched a promotion designed to encourage its on-premises customers to migrate to its new PureCloud service, which offers customer engagement, communications and collaboration functionality.

Under the terms of the promotion, Customer Interaction Center (CIC) customers will be able to license any number of PureCloud Engage 2 or Engage 3 seats and receive a 40 percent discount off list price between now and 30 June 2018.

“We appreciate the investment our customers have made in CIC over the years,” said Dr Donald Brown, Interactive Intelligence founder and CEO. “With this promotion, we’re trying to make it as attractive as possible for customers wishing to move to the cloud to do so with PureCloud. This is our way of thanking our many loyal CIC customers and easing the path to the cloud for those that want to move in that direction.”

The promotion discount applies only to Engage 2 and Engage 3 seats and does not apply to hardware, professional services, telecommunications services, other seats types, add-ons, or other elements of the PureCloud offering.

For CIC customers taking advantage of this promotion, all Engage 2 and Engage 3 seats will be billed at 40 percent less than the list price at the time of billing until 30 June 2018, at which time they will revert to normal pricing.

The promotion applies only to organisations that purchased CIC prior to 8 June 2016.

Interactive Intelligence continues to enhance and market CIC to organisations requiring a mature and secure on-premises solution for customer engagement and contact centre automation.

For more information about Interactive Intelligence, visit their website.