Webinar Replay: Navigate Your Contact Centre Budget in the New Year Related Articles Practical Solutions for Public Sector Contact Centres on a Budget How to Setup a Call Centre from Scratch - The Checklist How to Write a Call Centre Business Plan Recorded Webinar: How to Build a Case for More Budget and Technology © jirsak - Adobe Stock - 115518596 139 Filed under - Contact Centre News, Verint Monet With 2021 just around the corner, organizations are starting to plan annual budgets for the new year. And while we continue to navigate the new normal — in the contact centre environment and beyond — now is a good time to review your annual budget and ensure successful customer engagement in the new year. Join this Verint | Monet webinar and in just 30 minutes, you will discover: Call centre expenses to consider as you build your 2021 budget. Four ways a workforce management (WFM) solution plays a critical role in budget preparation. Click here to watch the replay Author: Guest Author Published On: 17th Nov 2020 - Last modified: 30th Nov 2020 Read more about - Contact Centre News, Verint Monet Recommended Articles Practical Solutions for Public Sector Contact Centres on a Budget How to Setup a Call Centre from Scratch - The Checklist How to Write a Call Centre Business Plan Recorded Webinar: How to Build a Case for More Budget and Technology Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter