Ofcom Survey on Answer Machine Detection 619 Filed under - Archived Content, AMD Take part in a survey as part of a study on behalf of Ofcom on Answer Machine Detection Technology. The study is conducted by Mott MacDonald on behalf of Ofcom as part of a wider Ofcom programme of work to address silent and/or nuisance calls. The work is to help inform future Ofcom thinking and regulation in this area. The purpose of this survey is to gather the views of stakeholders around the use of Answer Machine Detection (AMD) technology on the benefits but also any issues and concerns. We are most grateful for any input you can provide to this study which we hope you will agree has important implications for the contact centre industry in the UK. www.surveymonkey.com/s/Survey_on_AMD Author: Jo Robinson Published On: 20th Mar 2013 - Last modified: 22nd Mar 2017 Read more about - Archived Content, AMD Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter