Poly Help LCRcom Strengthen Their Cloud Technology

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Filed under - Contact Centre News,

With the help of Poly (formerly Plantronics and Polycom), LCRcom has powered its Cloud PBX solution MeetIP, in order to offer an advanced new UC solution to their customers.

LCRcom MeetIP enables several of their 17,000 customers across contact centres and small businesses, as well as individuals, including homeworkers.

MeetIP platform is now powered by Poly devices for LCRcom customers to boost efficiency, mobility, scalability, and flexibility for remote working.

LCRcom is a leader in the Spanish telecommunications sector, and committed to creating value for both firms and individuals relying on telephony to meet their business objectives.

Poly strengthened LCRcom’s mission to enable their customers with innovative collaboration tools that can be used across organizations at any location, time or device.

LCRcom MeetIP now features the state-of-the-art UC devices ranging from contact centre and mobility headsets to desk and conference phones. These include IP desk phones Poly VVX and Poly OBI, conference phone Poly Trio, remote and desk worker headset Poly Voyager 5200, desk worker headset Poly Blackwire C3220, and all-day-use contact centre headset Poly EncorePro.

In addition to the robust combination of LCRcom and Poly solutions that boost remote working, one of the key advantages for LCRcom customers is that Poly headsets and phones can be configured and managed remotely. This allows for organization-wide adoption at a swift pace and faster business outcomes for many companies.

Armando Trivellato, vice president for Iberia sales at Poly, comments: “Working together with our customer LCRcom, Poly is playing a key role in boosting productivity of many of their 17,000 Spanish SMEs, contact centres and homeworker customers.”

“LCRcom and Poly have a history of delivering astute business communications.”

“We are pleased to provide LCRcom customers with the cutting-edge UC technology that can help them thrive no matter what location they decide to work from.”

Carlos Gató Rego, commercial director at LCRcom, explains: “Combining our MeetIP Cloud PBX solution with Poly devices means our customers gain an all-encompassing and higher quality UC solution, and LCRcom has a more competitive offer for customers.”

“The added benefit of Poly’s remote device-management software makes the installation process easier, quicker and less disruptive as it allows administrators to provision large numbers of devices throughout an organization effectively and efficiently.”

“Poly devices have a modern ergonomic design with intelligent user interface to speed the learning curve, simplify training and drive technology adoption to boost ROI for the customers.”

Author: Robyn Coppell

Published On: 19th Jun 2020 - Last modified: 23rd Jun 2020
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