The Leading Contact Centre Magazine

Articles about Poly

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Navigating The “Next Normal” – webinar

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Does the Call Centre Workplace Have a New Competitor?

134

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Poly Help LCRcom Strengthen Their Cloud Technology

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Business as Unusual in the Call Centre

82

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What Does a Good Virtual Contact Centre Look Like?

185

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Poly Launches New Bluetooth Headset Solution

77

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3 Trends That Are Changing the Contact Centre Landscape

103

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Poly Exhibits Wireless UC Portfolio at Call Centre World

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The Long View on Contact Centres – 2020 and Beyond

212

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18 Tried and Tested Ways to Improve the Customer Experience

1,130

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17 Interesting Initiatives From the Dogs Trust Contact Centre

1,289

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15 Essential Strategies to Reduce Staff Turnover

1,236

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29 Mistakes That Your Contact Centre Might Be Making

1,113

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83

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Case Study – BT Safely Lowers Call Time by 8%

124

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Poly Conference Phone Integrates With Amazon Chime and Alexa

129

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Poly Desktop Phones Certified by Google Voice for G Suite

169

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Meet Poly: The Plantronics and Polycom Relaunch

148

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20 Contact Centre Objectives

8,262

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13 Things Every Contact Centre Advisor Needs to Know

1,914

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Latest reports

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Whitepaper: Cleaning and Disinfecting Poly Collaboration Products