The Leading Contact Centre Magazine

Articles about Poly

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18 Tried and Tested Ways to Improve the Customer Experience

1,171

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17 Interesting Initiatives From the Dogs Trust Contact Centre

1,276

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15 Essential Strategies to Reduce Staff Turnover

887

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29 Mistakes That Your Contact Centre Might Be Making

1,157

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64

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Case Study – BT Safely Lowers Call Time by 8%

122

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Poly Conference Phone Integrates With Amazon Chime and Alexa

134

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Poly Desktop Phones Certified by Google Voice for G Suite

165

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Meet Poly: The Plantronics and Polycom Relaunch

149

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20 Contact Centre Objectives

4,982

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13 Things Every Contact Centre Advisor Needs to Know

1,738

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A little animated rocket shoots into the sky

Plantronics Launch New Portable USB Speakerphones

117

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A pair of scissors are cutting a red ribbon

New Update of Plantronics Manager Pro Released

188

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Dimension Data’s New York Office Deploys a Soundscaping Solution

304

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New Study Finds That Video Conferencing Is Growing in Popularity

247

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Redefining Customer Experience in the Digital Age

81

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7 Inventive Ideas From the extraenergy Contact Centre

920

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Photos from the Customer Service Summit

Photos from the Customer Services Summit

247

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14 Ideas for Providing a Memorable Customer Experience

5,311

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13 Ways Technology Can Improve Employee Engagement

2,383

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