The Leading Contact Centre Magazine

Articles about Poly

14 Best Practices for Maximizing Your Service Level

220

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Movers and Shakers

3,420

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Poly Give a Presentation on Exceeding Customer Experience Expectations

63

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Poly’s Story: Moving to Remote Working

64

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Poly Discuss the Future of the “Workplace Experience”

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Poly Release New Hybrid Working Report

81

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20 Customer Experience Management Tools and How They Can Help

980

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What Is Exceptional Customer Service?

1,236

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Does the Call Centre Workplace Have a New Competitor?

136

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Poly Help LCRcom Strengthen Their Cloud Technology

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Business as Unusual in the Call Centre

96

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What Does a Good Virtual Contact Centre Look Like?

202

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Poly Launches New Bluetooth Headset Solution

135

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3 Trends That Are Changing the Contact Centre Landscape

146

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Poly Exhibits Wireless UC Portfolio at Call Centre World

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The Long View on Contact Centres – 2020 and Beyond

220

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18 Tried and Tested Ways to Improve the Customer Experience

1,507

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17 Interesting Initiatives From the Dogs Trust Contact Centre

1,334

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15 Essential Strategies to Reduce Staff Turnover

1,312

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29 Mistakes That Your Contact Centre Might Be Making

1,248

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Latest reports

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A Guide to Headsets for the Call Centre’

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Whitepaper: Cleaning and Disinfecting Poly Collaboration Products