Date: 15 May 2025, 11:00 AM CET
Location: Virtual
Customer experience is evolving at lightning speed. In this thought-provoking fireside chat, industry leaders explore how Generative AI and human expertise are working together to reshape the CX landscape.
The era of more is here—more personalised interactions, more seamless journeys and more value for businesses and customers alike.
Join Five9 for an engaging discussion on how to harness this new wave of innovation and rethink what’s possible in customer experience.
Key Topics Include:
- Unlocking deeper insights from your data to driver smarter decision-making.
- Creating connected, frictionless customer experiences that increase loyalty and customer satisfaction.
- Balancing AI-driven efficiency with the human touch to deliver exceptional service at scale.
Designed for CX decision-makers, this conversation will inspire new ideas and offer practical insights to help you lead the future of customer experience.
Author: Five9
Reviewed by: Robyn Coppell
Published On: 7th May 2025
Read more about - Call and Contact Centre Events, Five9
