SupportZebra

SupportZebra is a customer experience outsourcing partner specializing in scalable support for fast-growing companies.

https://www.supportzebra.com

Contact Email: contact@supportzebra.com

Tel No: +1 (281) 845 6064

Profile:

SupportZebra is a customer experience outsourcing partner specializing in scalable support for fast-growing companies. With headquarters in Austin, Texas and operations in the Philippines, we help brands deliver exceptional customer service while reducing operational overhead. Our clients include startups and established companies in SaaS, eCommerce, and tech-enabled services who are looking to streamline support, improve customer satisfaction, and scale sustainably.

Our fully managed CX teams are trained to integrate seamlessly with internal operations and tools, offering omnichannel support including email, chat, phone, and social media. We focus on building long-term relationships—both with our clients and with our team members. SupportZebra’s emphasis on culture and retention translates into lower turnover and more consistent customer experiences.

We offer flexible engagement models that allow brands to ramp up or scale down quickly, backed by quality assurance processes and regular reporting. Whether clients need Tier 1 support, back office help, or a full CX team extension, we aim to make outsourcing simple, effective, and aligned with their brand.

SupportZebra is ideal for companies looking for a thoughtful, human-centric approach to outsourcing without sacrificing performance or customer loyalty.