Performance Management and Quality Monitoring
All Suppliers (A to Z)
Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams.
Diabolocom, a European provider of enterprise-ready cloud-based contact centres, empowers organizations worldwide to excel in customer satisfaction.
Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.
EvaluAgent provide software and services that help contact centres engage and motivate their staff to deliver great customer experiences.
NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.
Playvox is a cloud-native, digital-first workforce and quality management solution that lets you navigate the growing complexity inherent in planning, forecasting, and scheduling – with an AI-driven solution.
QStory are the pioneers of Intraday Automation (IDA). Their mission is to create a better everyday life for customer service professionals by helping them to work in a happier, more engaging and productive environment.
Scorebuddy is a cloud based Quality Assessment platform used to measure and improve staff performance by evaluating multi-channel customer interactions in contact centers.
