Team Building Game – Through the Key Hole Related Articles 50 Staff Engagement Ideas to Motivate Your Team Team Building and Employee Satisfaction What the Experts Recommend: Team-Building Games and Exercises Top 20 Motivational Games for the Contact Centre 20,248 Filed under - Call Centre Life, Employee Engagement, Fun, Games, Motivation, Team Building, Team Management Here is a fun game to help your agents get to know each other better. The ‘Through the Key Hole’ game requires each agent to bring in photos of their home – in secret. Their colleagues then have to guess which house belongs to which person. How to play Step 1 – Agents bring in photos of their home Ask each agent to bring in 3 photos of their home, specifically – The front door The kitchen One other room in their house Agents should also be encouraged to place clues in their photos. For example, a dog lover may make sure that their dogs’ bowls are visible in the photo of their kitchen. Or a football enthusiast could make sure footballs are visible in the garden through their lounge window. Step 2 – Pin the photos up on a notice board Ask a designated team leader – not taking part in the competition – to assign each trio of photographs a letter or number. They can then display the photos anonymously on a notice board in the break-out room or on the contact centre floor. Step 3 – Agents guess who the houses belong to Give every agent (or team) a quiz sheet listing all the letters or numbers attributed to the photos – and ask them to write a name next to each one. Set a deadline, pick out a prize and let the fun begin! (If you wanted to make it slightly easier, you could display the names of everyone taking part in the game in a list beside the photos.) With thanks to the Siniat contact centre in Bristol Have you played this game before? Will you be trying it in your contact centre? Author: Rachael Trickey Reviewed by: Megan Jones Published On: 26th Aug 2015 - Last modified: 6th Apr 2024 Read more about - Call Centre Life, Employee Engagement, Fun, Games, Motivation, Team Building, Team Management Recommended Articles 50 Staff Engagement Ideas to Motivate Your Team Team Building and Employee Satisfaction What the Experts Recommend: Team-Building Games and Exercises Top 20 Motivational Games for the Contact Centre Related Reports White Paper: Five Secrets of Top Performing Contact Centres eBook: Measure What Matters - Employee Satisfaction White Paper: How Contact Centres Can Become Employers of Choice eBook: Hit Business Goals, Engage Agents, and Delight Customers 2 Comments Thanks for sharing. Game sounds cool =)) Jaeden 27 Aug at 10:35 I think this would be a fun game to try. Great idea , thanks for sharing. Stephanie 27 Aug at 17:02 Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter