Articles - Games

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A series of articles about games in the contact centre, with ideas for implementing games in the call centre, and how they can improve morale and engagement.

A group of people playing table soccer in office
2,142
Employee Engagement Activities for Your Contact Centre
marbles
22,419
How to Set up an Olympics-Based Call Centre Game
business people having fun while racing on office chairs
1,635
Games Ideas for An Office Olympic Themed Incentive
raising togetherness and team spirit
231
Buzz Session Energizers
246,408
Can you Recommend any Games I can use to Motivate my Agents?
A photo of a human pyramid
26,084
4 Team-Building Games for the Contact Centre
A photo of an office team having fun a Christmas
8,087
10 Christmas Customer Service Ideas for Festive Fun!
A photo of someone having fun with balloons
8,698
15 Great Ideas to Make Remote Working Fun
A photo of a smiling balloons
32,006
10 Fun Customer Service Activities That Will Make Your Staff Smile
A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.
424,208
The Best Motivational Games for Employees and Remote Workers
10,350
Preparing your call centre for the Olympics
A photo of office fun
8,880
16 Customer Service Training Ideas – With Activities, Games and Helpful Techniques
A picture of a road showing the concept of gamification
3,910
What Is Gamification and How Is It Best Used in the Contact Centre?
119,151
Six of the Best Games for Your Contact Centre
Young smiling experienced operator of call center answering the question of his client
42,602
How to Train Active Listening in the Call Centre – With Four Exercises
A happy customer service team look at the camera, sat around a table
57,587
9 Fun Customer Service Training Exercises
5,832
10 Halloween Ideas and Party Games for Customer Service Teams
129,216
7 Games to Liven Up the Contact Centre
6,089
14 Best Practices from the Vax Contact Centre
357,502
Motivational Games for Call Centres
7,889
12 Ideas Taken from HomeServe’s Contact Centre
olympic medals
50,554
10 Fun Ways to make Office Olympics Games
gm-contact-centre-agents
5,550
10 Things You Can Learn From the General Motors (GM) Contact Centre
5,539
12 Things You Can Learn From the RSVP Contact Centre
 
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