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Articles - Fun

Browse our range of content aimed at incorporating fun and team-building activities in contact centres to improve morale and engagement.

Office employees laughing

10 Quick Wins for Cheering Up Your Agents

Site visit image from Costa Coffee Contact Centre

15 Ideas We Heard at Costa Coffee’s Contact Centre

A group of charity volunteers smiling

Easy Ways to Make Your Contact Centre More Charitable

People exchanging gifts in office at christmas

10 Christmas Office Games to Motivate Your Team

Team engagement activity concept with group of people looking at paper during game

Kick-Start Your Next Team Engagement Day

A pineapple with sunglasses and headphones - fun concept

Ways to Make Working in a Contact Centre Fun

Australia in letters in front of flag

Australian Phonetic Alphabet – Free Download

A group of people playing table soccer in office

Employee Engagement Activities for Your Contact Centre

A dog in pink wig on yellow background with pink speech balloon

Comedy Phonetic Alphabet – Free Download

marbles

How to Set up an Olympics-Based Call Centre Game

A set of red stairs leading upward

6 Key Steps to Deliver a Measurable Improvement in Contact Centre Performance

Employees playing fun office games

Games Ideas for An Office Olympic Themed Incentive

blue tac sheep

Seven Simple Ideas to Bring Some Fun to Your Workplace

A photo of an office team having fun a Christmas

10 Christmas Customer Service Ideas for Festive Fun!

100 Great Staff Incentives to Motivate Your Team

100 Great Staff Incentives to Motivate Your Team

Meme Showing a Man Laughing when a University Graduate says that they will only be working on the call centre for a few months

32 Call Centre Memes

A photo of someone having fun with balloons

15 Great Ideas to Make Remote Working Fun

Business people having fun while racing on office chairs

10 Examples of Customer Service Activities

Group of office workers having fun

Top 20 Motivational Games for the Contact Centre

A photo of wooden blocks saying I can, with a hand changing a 't' to a smiley face

Staff Engagement: How to Motivate Employees – With a Checklist

A photo of office fun

16 Customer Service Training Ideas – With Activities, Games and Helpful Techniques

Books with a laughing emoji on the top and orange background

14 Funny Customer Service Stories That Will Make You Chuckle

Party backgrounds with colorful confetti, streamers and gift box.

10 Fun Ideas for Customer Appreciation Day

How to Handle Emojis in Customer Service