The Leading Contact Centre Magazine

Articles about Fun

A photo of wooden blocks saying I can, with a hand changing a 't' to a smiley face

Staff Engagement: How to Motivate Employees – With a Checklist

2,900

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A photo of an office team having fun a Christmas

10 Christmas Customer Service Ideas for Festive Fun!

1,535

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A photo of office fun

16 Customer Service Training Ideas – With Activities, Games and Helpful Techniques

3,799

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A picture of a comic with the word "pow"

14 Funny Customer Service Stories That Will Make You Chuckle

3,829

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Party backgrounds with colorful confetti, streamers and gift box.

10 Fun Ideas for Customer Appreciation Day

6,358

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How to Handle Emojis in Customer Service

1,401

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A happy customer service team look at the camera, sat around a table

9 Fun Customer Service Training Exercises

26,468

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10 Halloween Ideas and Party Games for Customer Service Teams

3,754

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7 Games to Liven Up the Contact Centre

115,298

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A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

The Best Motivational Games for Employees and Remote Workers

299,854

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10 Ways to Recharge Your Contact Centre Culture

3,579

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Does Your Contact Centre Need a “Colleague Experience Manager”?

2,674

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10 Fun Ways to make Office Olympics Games

41,976

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7 Ways to Encourage Staff to Drink More Water

2,821

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Create and Maintain a Positive Culture

7,551

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30 Ways to Make Your Agents Smile

14,561

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11 Ways to Improve Cross-Site Relationships

1,957

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29 Strategies to Tackle Agent Absence and Attrition

8,435

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5 Ways to Stop Your Agents From Leaving

2,907

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Top 10 Contact Centre Goals

31,462

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