Articles - Fun

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Ways to Make Working in a Contact Centre Fun

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Australian Phonetic Alphabet

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Employee Engagement Activities for Your Contact Centre

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Comedy Phonetic Alphabet – Free Download

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How to Set up an Olympics-Based Call Centre Game

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6 Key Steps to Deliver a Measurable Improvement in Contact Centre Performance

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Seven Simple Ideas to Bring Some Fun to Your Workplace

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10 Christmas Customer Service Ideas for Festive Fun!

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100 Great Staff Incentives to Motivate Your Team

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32 Call Centre Memes

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15 Great Ideas to Make Remote Working Fun

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10 Fun Customer Service Activities That Will Make Your Staff Smile

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The Best Motivational Games for Employees and Remote Workers

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Staff Engagement: How to Motivate Employees – With a Checklist

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16 Customer Service Training Ideas – With Activities, Games and Helpful Techniques

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14 Funny Customer Service Stories That Will Make You Chuckle

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10 Fun Ideas for Customer Appreciation Day

How to Handle Emojis in Customer Service

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9 Fun Customer Service Training Exercises

10 Halloween Ideas and Party Games for Customer Service Teams

7 Games to Liven Up the Contact Centre

10 Ways to Recharge Your Contact Centre Culture

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Does Your Contact Centre Need a “Colleague Experience Manager”?

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10 Fun Ways to make Office Olympics Games