The Leading Contact Centre Magazine

Articles about Fun

A photo of an office team having fun a Christmas

10 Christmas Customer Service Ideas for Festive Fun!

1,485

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A photo of office fun

16 Customer Service Training Ideas – With Activities, Games and Helpful Techniques

2,354

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A picture of a comic with the word "pow"

14 Funny Customer Service Stories That Will Make You Chuckle

2,728

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Party backgrounds with colorful confetti, streamers and gift box.

10 Fun Ideas for Customer Appreciation Day

3,859

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How to Handle Emojis in Customer Service

1,082

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9 Fun Customer Service Training Exercises

16,976

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10 Halloween Ideas and Party Games for Customer Service Teams

3,704

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7 Games to Liven Up the Contact Centre

108,334

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A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

The Best Motivational Games for Employees

277,866

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10 Ways to Recharge Your Contact Centre Culture

3,448

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Does Your Contact Centre Need a “Colleague Experience Manager”?

2,456

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10 Fun Ways to make Office Olympics Games

38,703

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7 Ways to Encourage Staff to Drink More Water

2,519

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Create and Maintain a Positive Culture

7,258

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30 Ways to Make Your Agents Smile

14,116

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11 Ways to Improve Cross-Site Relationships

1,845

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29 Strategies to Tackle Agent Absence and Attrition

8,017

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5 Ways to Stop Your Agents From Leaving

2,810

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Top 10 Contact Centre Goals

27,488

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5 Simple Ways to Improve Your Agents’ Day

11,215

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