The Factors to Consider When Striving to Improve Your Net Promoter Score 650 Filed under - Archived Content, Bright, Infographic Top-performing companies with the highest NPS scores all understand the links between operational, employee and customer insight data, and they monitor and manage this holistically. Bright has analysed 30 top-performing companies and presents 5 key messages from the research. Author: Rachael Trickey Published On: 21st Sep 2017 - Last modified: 14th Jan 2022 Read more about - Archived Content, Bright, Infographic Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter