Top-performing companies with the highest NPS scores all understand the links between operational, employee and customer insight data, and they monitor and manage this holistically.
Bright has analysed 30 top-performing companies and presents 5 key messages from the research.
Author: Rachael Trickey
Published On: 21st Sep 2017 - Last modified: 12th Aug 2025
Read more about - Archived Content, Bright
