Bright | Call Centre Helper

Articles about Bright

Last Chance to Nominate For Our 2019 Technology Awards

424

Case Study: Slater Gordon Solutions Motor Improves CSat, NPS and More

81

When Is It OK to Hang up on a Customer?

3,749

Case Study: Which? Exceeds Monthly Net Promoter Score Targets

136

16 Ways to Improve Your Net Promoter Score

3,341

Top 10 Contact Centre Software and Technology 2018

135,135

Case Study: Automating Customer Satisfaction Increased Response Rates by 20%

120

Case Study: Co-op Turns Conversations Into Insights

140

Voting now Closed in Our Technology Awards 2018!

1,546

Sabio Acquires Bright UK

159