In an environment where nearly $2 trillion is lost between the customer selecting an item and paying for it, any steps you can take to ensure conversion will pay dividends.
Engaging with your customers as they shop is the single best way to stop them abandoning their shopping carts and moving on. Watch this short video to learn more about the issue and how to overcome it.
Video courtesy of Genesys
Author: Jo Robinson
Published On: 13th Sep 2016 - Last modified: 3rd Jan 2020
Read more about - Archived Content, Genesys
