Recorded Webinar: 10 Predictions for 2019

In this webinar, we look at what is likely to happen in 2019 and beyond. Our experts look into the future and make their predictions.

Topics Discussed

• What is likely to happen to contact centres
• Predictions for the future
• What will be the channel mix in the future?
• Latest trends in customer service
• Motivating and inspiring a future workforce
• Factors that you hadn't thought about
• The latest innovations in technology
• Top tips from the audience

Panellists

This webinar was brought to you by Call Centre Helper and is sponsored by Vonage