In this webinar, we look at what is likely to happen in 2019 and beyond. Our experts look into the future and make their predictions.
- What is likely to happen to contact centres
- Predictions for the future
- What will be the channel mix in the future?
- Latest trends in customer service
- Motivating and inspiring a future workforce
- Factors that you hadn’t thought about
- The latest innovations in technology
- Top tips from the audience
This webinar was brought to you by Call Centre Helper and is sponsored by Vonage