Boosting productivity is not a question of just working harder, it’s all about working smarter.
In this webinar we look at ways that you can boost agent productivity and contact centre efficiency.
- Boosting Agent Productivity
- Improving Contact Centre efficiency
- Improving and personalising customer experience
- Agent Desktop Automation
- Agent Guidance
- Intelligent Assistance
- First Call Resolution
- Expertly blending digital and human assistance
- Top Tips from the Audience
This webinar was brought to you by Call Centre Helper and is sponsored by Jacada