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Articles about Jacada
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New Survey Reveals Surprising Insights Into the Contact Centre Industry
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Jacada and Servion Join Forces
192
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Survey Report: What Contact Centres Are Doing Right Now (2020 Edition)
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Case Study: MMM Healthcare Simplifies Its Contact Centre Operations
134
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How to Overcome Remote Working Security Concerns
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Jacada Recognized for Robotic Process Automation
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Hyperautomation for the Call Centre Takes More Than Just RPA
73
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5 Great Uses of Speech Analytics in the Contact Centre
205
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Jacada Recognized in Gartner’s Magic Quadrant
54
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How to Build a Reliable ROI for Call Centre Automation
147
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Jacada Announces Symphony as a Consulting Partner
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7 Multiexperience Capabilities to Transform CX
79
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32 Contact Centre KPIs That You Need to Track (And Why!)
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8 Bots That Can Automate Customer Service
151
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5 Smart Ways to Improve Your IVR
82
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14 New Uses of Artificial Intelligence in Customer Service
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How To Deliver a Consistent Customer Experience
97
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5 Ways AI Can Help Call Centres in Crisis
292
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How to Create a Branded Customer Experience
74
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Coronavirus: Jacada Offers Easy-to-Launch Automation Solutions
73
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Survey Report: What Contact Centres Are Doing Right Now (2020 Edition)
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Whitepaper: AI Based Contact Center Analytics for Dummies
Whitepaper: Enhancing Agent Engagement
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