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Articles about Jacada

PHH Mortgage Moves Its Contact Centre to the Cloud
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Introducing Jacada Interact V.10
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What Exactly Is a “360-Degree View of the Customer”?
105,146
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Has Digital Transformation Gone the Way of a Google AdWords Campaign?
110
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10 Customer Service Skills That Every Contact Centre Advisor Must Have
1,221
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Recorded Webinar: How To Boost Agent Productivity And Contact Centre Efficiency
581
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12 Top Tips to Reduce Inbound Call Volumes
6,531
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Recorded Webinar: How to Reduce Inbound Call Volumes
837
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7 Ways to Improve the Agent Desktop
5,202
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How to Deal with Long Queues in the Contact Centre
25,149
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