Recorded Webinar: What Are the Best KPIs for Your Contact Centre?

1,171

Contact Centres thrive on measurements and Key Performance Indicators(KPIs). But which ones work well and which ones don’t?

In this webinar we explored the best (and the worst) KPIs for the Contact Centre.

Agenda

Topics to be discussed

Original Webinar date: Thursday 8th February 2018

Author: Rachael Trickey

Published On: 31st Jan 2018 - Last modified: 24th Apr 2024
Read more about - Archived Content, ,

Follow Us on LinkedIn