What Is Microlearning?

Filed under - Definitions, ,

Microlearning is the delivery of bite-sized learning modules delivered in the flow of work, enabling employees to complete each module in just a few minutes.

Because it is delivered in small increments, and often followed by a quiz, employees are much more likely to engage, and it’s a great way to reinforce the information learned through more formal training or share and validate understanding of organizational updates (e.g. new process updates, new product updates, etc.).

Think of microlearning as an enhancement to traditional training, and not a replacement.

Additionally, when leveraging AI, microlearning activities can be triggered based on individual performance and knowledge gaps, making it both timely and relevant to every employee’s unique needs.

Thanks to Centrical

Author: Robyn Coppell

Published On: 16th Jun 2023
Read more about - Definitions, ,

Follow Us on LinkedIn

Recommended Articles

AI hand touching a holographic learning icon
AI Microlearning: Agility and Scale for Frontline Training
The Best Uses for e-Learning in the Contact Centre
training course meeting
50 Call Centre Training Tips
jargon definition
Contact Centre Jargon and Terminologies