What Is Quiet Quitting?

On purple background, pen writing on paper note QUIET QUITTING

What Is Meant by Quiet Quitting?

Quiet Quitting in short is someone who is almost checking out of the role before actually quitting.

Quiet Quitting has become a staple in the conversation when we talk about attrition, as well as remote and hybrid working – and it’s raising its head more and more.

Perhaps when we use phrases like “coasting”, “clock watching” or “disengagement”, we are actually referring to Quiet Quitting without the label.

That being said, the term Quiet Quitting may have crept into use to help mask the fact that, as a contact centre industry, we’ve not yet cracked how to engage our teams.

Thanks to Garry Gormley, Founder and CEO of The FAB Group

If you want to learn more about Quiet Quitting, read Garry’s article where this was taken from: How to Combat Quiet Quitting in the Call Centre

Author: Robyn Coppell

Published On: 9th Feb 2023
Read more about - Definitions, , ,

Follow Us on LinkedIn

Recommended Articles

Cute little kitten in glasses fell asleep on keyboard on working desk place - quiet quitting concept
How to Combat Quiet Quitting in the Call Centre
Concept words Quiet quitting on wooden blocks.
What Does Quiet Quitting Mean for Contact Centres?
Abstract colorful chain links with mannequin legs connected together.
The Quiet Quitting and Employee Engagement Link
How to create a quiet room in your call centre