What is Shift Inflex

Calculating Shift Inflex
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What is Shift Inflex

Hi Team,

Can someone explain what is shift inflex ?



Question asked by Vinod

Inflex Means Inflexibility

Shift inflex (or schedule inflex) is a fudge factor to cover for things like adherence and shrinkage. It is a factor (typically 5% – 10%) that is added to the FTE number to allow staffing to meet service levels.

Most often you find this in a shrinkage number. Sometimes it is used to limit maximum occupancy.

With thanks to Jonty

Shift Inflex

What is formula of Shift Inflex ?

With thanks to Ramesh Chandra

Shift Inflex Formula

There is no specific formula as it is a value to give better accuracy to your calculations.  I would start with 10% and see how well this works.

There is a link here to an article on how to calculate shrinkage

With thanks to Jonty


Author: Jonty Pearce
Reviewed by: Robyn Coppell

Published On: 12th Apr 2022 - Last modified: 31st May 2024
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