White Paper: Best Practices in Call Centre Quality Assessment

461
Filed under - Archived Content,

It’s important to understand Quality Assessment (QA) and how it impacts the wider business.

This Best Practice Guide to Quality Assessment will help you understand what you need from your QA solution and how to design your own quality framework.

White Paper written by: Scorebuddy

Click here to download the White Paper

Author: Rachael Trickey

Published On: 7th Aug 2016 - Last modified: 20th Nov 2018
Read more about - Archived Content,

Follow Us on LinkedIn