White Paper: Moving Toward an Integrated Approach

Filed under - Archived Content,

This white paper examines the challenges of competing based on customer experience and how enterprises can support and encourage interactions between customers and employees.

It presents 8×8’s view of the enterprise engagement management landscape and evaluates the opportunities and challenges.

White Paper written by: IDC analysts: Amy Lind, Rich Costello and Mary Wardley
Sponsored by: 8×8

Click here to download your copy of the White Paper

Published On: 14th May 2018
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