White Paper: Noise in the Customer Service Centre

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Filed under - Archived Content,

Open-plan contact centres only amplify the noise generated by multiple conversations and telephones ringing.

This White Paper looks at the scale of the problem, who it affects the most, and the headset technologies that can help prevent it.

White Paper written by: Plantronics

Author: Megan Jones

Published On: 7th Jun 2016 - Last modified: 2nd Jan 2020
Read more about - Archived Content,

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