White Paper: Placing Messaging at the Heart of Your Customer Engagement Strategy 269 Filed under - Archived Content, Sabio For customer-experience professionals busy crafting multichannel journeys for their customers, it’s critical that actual consumer usage patterns are placed at the heart of any strategy. White Paper written by: Sabio Author: Rachael Trickey Published On: 21st Aug 2017 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Sabio Related Reports Flyer: Wellbeing Starts with Your Workplace Flyer: Placing Interaction Analytics at the Heart of CX Improvement Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter