White Paper: The Speech Analytics Guide 388 Filed under - Archived Content, Nexidia Speech analytics tools are becoming increasingly commonplace in contact centres, but real-time solutions are also seeing uptake. In this White Paper you’ll learn everything from how to choose the most appropriate analytics solution to what skill sets your teams require. White Paper: written by Nexidia Author: Megan Jones Published On: 31st Mar 2015 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Nexidia Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter