White Paper: AI in the Customer Engagement Contact Center 146 Filed under - Archived Content, eGain White Paper Title: 6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center In this white paper, we discuss six applications and associated use-cases for AI that have already enabled companies to transform (not just improve) customer service and engagement. We will also talk about innovative ways that can get you going with AI. White Paper written by: eGain Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 15th Apr 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, eGain Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter