White Paper: Everything You Need to Know About Contact Centre Technology 118 Filed under - Archived Content, Connect Managed What is the role of contact centre technology and how can it help? The role of the contact centre is evolving rapidly. Businesses are finding innovative ways to use the vast amounts of data produced in their contact centre environments. Download the free e-book now to find out how and why! White Paper written by: Connect Managed Services Author: Rachael Trickey Published On: 9th Sep 2019 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Connect Managed Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter