White Paper: Speech Analytics One Step Further – Contact Analytics

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Filed under - Archived Content,

The average call centre only listens to and is capable of monitoring just 3 to 4% of its contacts.

This white paper includes tips for how to take speech analytics further with contact analytics.

White Paper written by: IP Integration

Download this White Paper to find out more.

Published On: 25th Sep 2017 - Last modified: 10th Jan 2018
Read more about - Archived Content,

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