White Paper: Speech Analytics One Step Further – Contact Analytics 158 Filed under - Archived Content, IP Integration The average call centre only listens to and is capable of monitoring just 3 to 4% of its contacts. This white paper includes tips for how to take speech analytics further with contact analytics. White Paper written by: IP Integration Download this White Paper to find out more. Author: Rachael Trickey Published On: 25th Sep 2017 - Last modified: 10th Jan 2018 Read more about - Archived Content, IP Integration Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter