MiaRec, Inc. Related Articles An Inside Look at MiaRec's Auto QA 7 Misconceptions About AI-Based Auto QM in Contact Centres Bridging the Gap Between Contact Centre Agents and SMEs The Cost-Benefit of Usage and Unlimited Pricing Models Filed under - Call Centre Directory, Call Recording, Coaching and Training, Contact Centre Software, Interaction and Speech Analytics, Performance Management and Quality Monitoring, Workforce Management and Workforce Optimisation, MiaRec MiaRec is a global provider of Conversation Intelligence and Auto QA solutions, helping contact centers save time and cost through AI-based automation and customer-driven business intelligence. miarec.com Contact : John Ortiz Contact Email: john.ortiz@miaRec.com Profile: MiaRec is a global provider of Conversation Intelligence and Auto QA solutions, helping contact centers save time and cost through AI-based automation and customer-driven business intelligence. MiaRec AI-powered solutions portfolio includes Voice Analytics (Transcription, Sentiment and Topic Analysis), Data Redaction, Generative AI-powered Automated Quality Management (Auto Score Card, Auto QA) and AI Assist (Call Summary, AI Coaching). Empowered by cutting-edge AI and Machine Learning technologies, MiaRec solutions offer unmatched accuracy while demanding minimal configuration, ultimately driving superior business outcomes. Contact centers improve agent performance, boost operational efficiency, and better understand their customers to improve experiences for both agents and customers with MiaRec. For more information please visit www.miarec.com. Social Media: Twitter Handle: @MiaRecInc LinkedIn Company Page: https://www.linkedin.com/company/miaRec Facebook Page: https://www.facebook.com/miaRec YouTube: https://www.youtube.com/@miaRec Address: 1999 S. Bascom Ave., Ste 928, Campbell, CA 95008 Weblink: miarec.com Author: Jo Robinson Published On: 24th Oct 2023 - Last modified: 17th Nov 2023 Read more about - Call Centre Directory, Call Recording, Coaching and Training, Contact Centre Software, Interaction and Speech Analytics, Performance Management and Quality Monitoring, Workforce Management and Workforce Optimisation, MiaRec The Latest Articles Featuring MiaRec, Inc. Want to Deliver the Best Mobile CX? Try These 10 Tips Crafting AI Prompts: 5 Expert Tips for Contact Centres Game On! 12 Use Cases for Gamification MiaRec Pioneers Prompt Customization and Testing Tackle the 3 A’s – Absence, Agent Burnout, and Attrition How to Take Your Performance Management to the Next Level Related Reports Report: The Inner Circle Guide to AI-Enabled Agent Assistance Guide: 120 Day Roadmap to Auto QA ROI eBook: How to Maximize Efficiency & Minimize Costs with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter