Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.
Contact Name: Helen Billingham
Tel No: +44 (0) 203 357 3040
Contact Email: firstname.lastname@example.org
Profile: Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.
The unique approach of one size does not fit all approach offers choice, flexibility and scalability in deployment, size, complexity and integration to ensure successful and effortless customer interactions whatever your budget.
The integrated suite of solutions includes multi-channel contact centre both inbound and outbound communications, self-service, operator consoles, quality management and advance integration enables organisations with minimal effort increase revenues, reduce costs, improve call handling and retain customers.
Currently Enghouse Interactive are helping more than 10,000 organisations globally to handle over 1 billion interactions across all sizes, industries and complexities to improve their service, productivity and operational efficiency.
Address: Imperium, Imperial Way, Reading, RG2 0TM
- Call Centre Software
- Cloud Solutions
- Contact Centre Solutions
- Multi-Channel Communications
- Performance Management and Quality Monitoring
- Self Service
- Virtual Contact Centre and Homeworking
- Workforce Management and Workforce Optimisation
- Voice of the Customer
Enghouse Interactive surveyed and analysed the view and opinions of 1,000 UK consumers and compared the results with a similar survey carried out in 2014 Download the consumer survey to view information on how organisations can improve their customers’ experience.
Goals Hastoe Housing needed a multi-media contact centre solution that would flex and grow with the changing needs of their customers