NiCE Powers Openreach Service Transformation

Assembled Named Top-Tier Five9 ISV Partner

ElevenLabs Enters Partnership With San Francisco Giants

NiCE Named Gartner Customers’ Choice for Third Time

Vonage Integration Brings Real-Time Voice to Broot.ai

26North to Acquire Intermedia in Cloud Communications Deal

Aspect and Five9 Partnership Supports More Proactive Decision-Making

8×8 Earns Multiple Channel and CX Awards

Sabio Shares Key Takeaways From NiCE Nexus 2026

Assembled Launches Brand Studio for Multi-Brand AI Support

Sabio Launches Defibrillator Initiative in Memory of Colleague

NiCE Unveils New Cognigy AI Capabilities at Nexus

UJET Launches Agentic Experience Orchestration

Zendesk Announces Acquisition of Forethought

Salesforce Launches Agentforce Contact Center Platform

NiCE Launches New Agentic AI Capability at Enterprise Connect

Assembled Launches New Metric: AI Experience Scores

8×8 and KCOM Partner to Launch Integrated UK Offering

Scaling Sustainably With AI in 2026: Striking the Right Balance

ElevenLabs and Deloitte Announce a Strategic Partnership

Level AI Expands Integrated Agentic CX Platform

Content Guru Partners With CDI Foundation

Route 101 Implements Zendesk For Toolden

Zoom Has Launched Zoom Virtual Agent 3.0