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About Us
Articles by Hannah Swankie
Hannah joined Call Centre Helper as Digital Content Assistant in 2024.
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Implementation Cost Is the Biggest AI Adoption Barrier, New Survey Reveals
Five9 and ServiceNow Expand Partnership with New AI Solution
Five9 Launches AI Agents for Personalised Service
MiaRec Launches Enhanced Topic Analysis Features
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Over Half of Contact Centre Interactions Still Rely on Voice Calls, New Survey Reveals
The Bradford Factor – Improving Contact Centre Absenteeism
NICE Launches AI-Powered Global Translator for Business
Odigo Appoints Laurent Dechaux as New CEO
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