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Hannah Swankie

Hannah joined Call Centre Helper as Digital Content Assistant in 2024.

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8×8 Launches AI Studio for CX Agent Creation

8×8 Launches AI Studio for CX Agent Creation

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UJET Launches Google Cloud CCaaS for SMB Market

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8×8 Secures Gold at 2026 NY Product Design Awards for UX Excellence

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ElevenLabs Expands AI Deployment to On-Premise and Device

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Vonage Named CPaaS Leader by Frost & Sullivan

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Premium Credit Partners With Elephants Don’t Forget

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NiCE Powers Openreach Service Transformation

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Assembled Named Top-Tier Five9 ISV Partner

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ElevenLabs Enters Partnership With San Francisco Giants

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NiCE Named Gartner Customers’ Choice for Third Time

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26North to Acquire Intermedia in Cloud Communications Deal

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Aspect and Five9 Partnership Supports More Proactive Decision-Making

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8×8 Earns Multiple Channel and CX Awards

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Sabio Shares Key Takeaways From NiCE Nexus 2026

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Assembled Launches Brand Studio for Multi-Brand AI Support

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Sabio Launches Defibrillator Initiative in Memory of Colleague

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NiCE Unveils New Cognigy AI Capabilities at Nexus

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UJET Launches Agentic Experience Orchestration

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Zendesk Announces Acquisition of Forethought

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Salesforce Launches Agentforce Contact Center Platform

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NiCE Launches New Agentic AI Capability at Enterprise Connect

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Assembled Launches New Metric: AI Experience Scores

8×8 and KCOM Partner to Launch Integrated UK Offering

8×8 and KCOM Partner to Launch Integrated UK Offering

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